TERMS AND CONDITIONS

1. RESERVATION DETAILS

To secure a booking Bay Motorhomes require a deposit of £250. Balance of the hire cost is due 6 weeks prior to departure date. In addition to this we take a bond of £300 14 days before departure date which is refundable to you 14 days after returning the vehicle, following inspection for any small damage or loss of equipment. In all cases a confirmation of booking will be sent out to the hirer.

2. DRIVERS

(a) Drivers must be over 21 and under 70 years of age and have held a UK driving licence for at least one year. Proof of identity must be produced by all drivers/ hirers at the time of pick up, the following will be required -
2 current utility bills at present address
A valid driving licence and a passport if you intend on driving outside the UK
Occupation of all drivers
Driver’s licences must be free of endorsements except for minor speeding or parking offences (more than 3 points or younger drivers may be subject to an insurance surcharge). Drivers who passed their test after 1996 may be restricted on the weight of motorhome they are permitted to drive.
Licences must be produced at the time of vehicle collection. In the case of UK photo card licences both the card and the counterpart paper licence must be produced. Visitors from abroad must produce a valid unendorsed domestic driving licence or international driving permit.
The price covers one named driver. Additional drivers may be added at an additional charge (maximum of 2 additional drivers).

3. INSURANCE

The agreement is subject to and is deemed to include the terms, conditions, and limitations of the Bay Motorhome insurance policy, given along with the insurance documents on the day of hire. Any vehicle hired under this agreement may only be driven by the hirer who has been accepted by the Company and our insurance company.

The vehicle cannot be taken abroad without prior consent, payment and compulsory documentation.

A copy of our insurance company terms and conditions can be viewed at our office. Even though it may be covered by the Company’s insurance the hirer shall be liable to pay the cost of repair of any damage which the vehicle may suffer as the result of the wilful action of the hirer.
It is important that you are aware that there is a £1000 EXCESS payable for any damages or loss for any one incident or accident whilst the vehicle is on hire to you or in your care. The hirer will compensate the Company for any loss which it may suffer as a result of any act or omission on the part of the Hirer or his servant or agent.
(a) As per Rental agreement and breakdown sheet.
Excluded from insurance cover is:-
1) Windscreen, all other glass and tyres.
2) Loss/damage/theft to the radio, stereo equipment, and Aerial's
3) Interior damage including burns to seats, carpets, and other damage.
4) Vandalism damage of any kind to the vehicle.
5) Personal effects within or from the vehicle
6) Negligence of any kind.

3A. THEFT OF/FROM VEHICLE

It is extremely important that you are aware the hirer is totally responsible for the security of the vehicle. You must ensure if the vehicle is left unattended at any time that it is securely locked, immobilised, and parked in a safe, well lit location. Theft from rental vehicles and theft of rental vehicles is a very high risk therefore you must take every precaution to protect yourself from possible loss or theft of the rental vehicle.
Do not leave the vehicle in a vulnerable location or unlocked at any time, always remember total liability is with the hirer if you do not adhere to the above.

4. EUROPEAN TRAVEL

There is an additional charge of £90 for the first week and £60 thereafter per week for European travel. This covers European breakdown cover, travel pack (warning triangle etc) and insurance outside of the UK.

5. BREAKDOWN

(a) In the event of a breakdown Bay Motorhomes should be notified immediately by the hirer, and a breakdown service is at the disposal of the hirer.
(b) The hirer is authorised to spend up to £50 on repairs which will be repaid to them on the presentation of valid receipts. Bay Motorhomes approval must be obtained in respect of repairs or replacement in excess of £50.
(c) Bay Motorhomes are not responsible for any consequential loss or expense subsequent to a breakdown.
(d) We will try to provide a replacement vehicle if available, however if this is not possible and the hire of the vehicle is terminated early due to a breakdown we will only be responsible for the period of time lost and a pro-rata refund made.
(e) Every effort is made to ensure that all the motorhomes are in a safe and road worthy condition before they leave our premises, but Bay Motorhomes shall be under no liability for third party claims or damages in connection with any breakdown (or accident).
(f) Any breakdown or fault caused by negligence of the hirer or driver shall be made good at their own expense.

6. ACCIDENTS

In the event of an accident Bay Motorhomes should be notified immediately by the hirer. A complete accident report must be made out and handed to us at the end of your hire period.
In the event of an accident please make sure you obtain all names/addresses/vehicle information of all third parties and their insurance details. Also any witness details if applicable. Do not admit liability.
In the event of the vehicle being unsafe to use after an accident, whether it the hirer’s or a third party fault, under any circumstances, there will be no replacement vehicle provided and no refund will be given on your hire monies.
We accept no liabilities for any other consequential loss claims arising from the accident.

7. COLLECTION AND RETURN

(a) Vehicle hire is from Friday to Friday (unless otherwise agreed) and vehicles are available for collection between 3.00 and 5.00p.m and must be returned between 9.00 and 10.00a.m. unless otherwise arranged in writing. Failing to comply with these times will result in the Hirer being surcharged at the rate of £50 per hour or any part thereof. (First 3 hours) and balance of deposit thereafter together with any additional costs incurred by the Company.
(b) No refund is given for an early return of the vehicle.
(c) The Hirer acknowledges delivery of the vehicle and the contents free from any defect or damage and complete other than as specified by the Company at the date of commencement of hire and is therefore advised to check the vehicle thoroughly before leaving the Company's premises.
(d) Upon return the Company's representative will check the vehicle for damage, cleanliness, etc., including the condition of the tyres and windscreen which are not included in the Companies insurance cover, any such damage is the Hirer's responsibility (see condition 1)

8. CANCELLATIONS

(a) Cancellations must be in writing and are charged as follows:
More than 6 weeks prior to commencement of hire -Loss of deposit.
Between 4 and 6 weeks – 50% of hire cost.
Less than 4 weeks prior to commencement of hire –100% of hire cost
(b) The Company reserves the right to cancel the hire if at the commencement of the hire the driver's licence(s) are invalid or not in accordance with the conditions set out in condition 2. In these circumstances the total hire charge will be forfeited.
(c) Hirers are strongly advised to insure against unavoidable cancellation.

9. FUEL, OIL & GAS

(a) At pickup the reading on the fuel tank will be agreed with the Hirer. The Hirer is expected to return the vehicle with the same or greater reading on the fuel tank. Any fuel shortage will be charged at the rate of £20 per quarter tank or part thereof. The Hirer will be liable for repair costs if the incorrect fuel type is used. No refunds will be given if the vehicle is returned containing more fuel than it did on commencement of the hire.
(b) The Hirer is responsible for the regular checking of oil and water levels and the use of the correct type of fluids.
(c) Two gas cylinders are provided at the time of hire; at least one will be full of gas. The cost of any refills thereafter will be borne by the company. Upon presentation of a valid receipt the Company will refund the full cost of any gas purchased during the hire.

10. AVAILABILITY

Whilst every effort is made to ensure that the vehicle reserved is available, if due to circumstances beyond the Company's control the reserved vehicle is not available the Company reserves the right to offer a suitable alternative. If this is not available or acceptable the liability of the Company will be limited to the refund of any monies paid by the Hirer.

11. LIABILITIES

(a) The Hirer shall be responsible for all damage to windscreen, tyres, punctures and all costs and expenses included as a result of offences against the Road Traffic Acts and/or regulations there under, and indemnifies the Company from any liability.
(b) The hirer shall insure that the driver and all passengers required by law to do so shall at all times when the vehicle is being driven wear the seat belt provided.

12. PARKING

The hirer is permitted to leave 1 vehicle at our premises for the duration of the hire at the owners risk.

13. ANIMALS

No pets.

14. SMOKING

No smoking in any of our vehicles

15. HOLIDAY INSURANCE

The hirer is responsible for booking their own holiday insurance.

16. COMPANY RIGHTS

The company reserves the right to vary rates and conditions at any time.